& surrounding areas
Reliable property management you can trust.
A personal property service for landlords across London, Kent and surrounding areas. Professional, transparent and handled directly from first call to final detail.
- Full Property Management01
- Tenant Find Service02
- Rent Collection03
- Property Find Service04
Property should feel personal.
At Cator Street Property Services, we believe property is about more than bricks and mortar, it’s about people, communities and creating places where individuals and families can truly feel at home. That’s why we provide a personal property service built on professionalism, transparency and genuine care.
The name Cator Street was inspired by the street many of us remember growing up on: a welcoming place where neighbours knew each other, children played together, friendships formed and lasting memories were made. To us, that’s the ideal street, and it’s the experience we strive to create for every landlord, tenant and investor we work with.
Whether you’re looking to protect and grow your investment, find your next home or build your property portfolio, you can expect honest advice, clear communication and a service that’s managed with care from first conversation to final sign off!
Welcome to Our Street.
Why landlords choose us
Personal service
You'll always deal with us directly. No call centres, no handovers, no confusion. We take time to understand your property, your priorities and your goals, then provide a consistent service you can rely on.
Thoughtful tenant matching
We place tenants who aren't just available on paper, but right for your property for the longer term. Every placement is carefully considered to support stability, reduce risk and create successful tenancies.
Clear, honest & transparent
No hidden costs, no unnecessary markups, no surprises. We're upfront at every stage, so you always know where you stand and can make informed decisions with confidence.
Proactive management
From maintenance to communication, we take a proactive approach. We address issues early, keep you informed and make sure everything runs smoothly.
Four ways we look after your property
Tenant Find Only
For landlords who prefer to manage their own property but want professional support finding a suitable tenant and setting up the tenancy correctly.
View pricing & what’s included
- Marketing, advertising and accompanied viewings
- Tenant referencing, affordability and landlord checks
- Right to Rent checks and tenancy term negotiation
- Move in coordination and deposit registration guidance
Full Management
Complete management for landlords who want peace of mind that their investment is professionally managed and compliant.
View pricing & what’s included
- Monthly rent collection, statements and arrears reporting
- Routine inspections, maintenance coordination and contractors
- Compliance monitoring across safety, licensing and tenancy records
- Tenant communication, issue resolution and end of tenancy support
Rent Collection
Professional rent administration for landlords who handle daily management but want reliable payment monitoring and reporting.
View pricing & what’s included
- Collection and transfer of monthly rental payments
- Monthly landlord statements and transaction records
- Arrears monitoring, chasing and tenant rent communication
- Annual rent review and tenancy documentation reminders
Rent Collection is not a Rent Guarantee Service. Funds are transferred once received from the tenant.
Property Find
A property sourcing service for investors who want help identifying, assessing and securing suitable rental opportunities.
View pricing & what’s included
- Suitable investment properties based on your criteria
- Investment analysis covering yield, cash flow and risk
- Shortlisted deals with supporting data
- Negotiation support, introductions and transition to letting
Compare the right level of support
Every landlord has different requirements, experience and availability. This overview shows the core services included in our main letting and management options.
| Service | Tenant Find | Rent Collection | Fully Managed |
|---|---|---|---|
| Property marketing | Included | Not included | Included |
| Tenant referencing | Included | Not included | Included |
| Right to Rent checks | Included | Not included | Included |
| Tenancy agreement | Included | Not included | Included |
| Rent collection | Not included | Included | Included |
| Monthly statements | Not included | Included | Included |
| Arrears chasing | Not included | Included | Included |
| Property inspections | Not included | Not included | Included |
| Maintenance coordination | Not included | Not included | Included |
| Tenant management | Not included | Not included | Included |
| Compliance management | Limited | Limited | Included |
This table is a summary of key services only. Full responsibilities, exclusions, fees and terms are set out in our Terms of Business and service agreements. Landlords remain responsible for legal obligations unless responsibilities are expressly delegated to Cator Street Property Services in writing.
Registered schemes that give landlords confidence.
Cator Street Property Services is a member of Client Money Protect and The Property Redress Scheme, giving landlords clear routes for client money protection and independent redress.
Client Money Protect
CMP015256
Client money protection for landlords and tenants.
Available on request
Property Redress Scheme
PRS058035
Independent redress membership for property services.
View certificate →Clear answers before you instruct us.
A quick guide for landlords, investors and tenants. We keep advice practical and will always confirm the details that apply to your property.
Landlord FAQs
Why choose Cator Street Property Services?
We are an independent agency with a personal approach. We take time to understand each client, communicate clearly and work to high professional standards. We are members of a Government approved redress scheme and operate Client Money Protection.
What services do you offer?
We offer tenant find, rent collection, full management, property sourcing and investment support. We can also help with compliance management and supported letting requirements where appropriate.
How much can I rent my property for?
Rental value depends on location, condition, size, amenities and current demand. We provide a free rental appraisal using current market evidence and comparable local properties.
What legal responsibilities do landlords have?
Landlords must comply with all relevant legislation, including gas safety, electrical safety, smoke and carbon monoxide alarm requirements, Right to Rent checks, deposit protection, EPC rules and repairing obligations. We can help you understand and manage these requirements.
What changed under the Renters' Rights Act?
From 1 May 2026, Section 21 no fault evictions ended for new and existing private tenancies in England. The Act also changed tenancy structures, rent increase rules and possession processes. For current official guidance, visit GOV.UK.
How quickly can you get my property on the market?
Once the required compliance documents and property details are in place, we can usually begin marketing and arrange viewings promptly. Our aim is to reduce void periods while still securing suitable tenants.
Tenant FAQs
How do I apply for a property?
After viewing a property, we will explain the application steps and the information required. This usually includes identity checks, affordability checks, employment or income information and landlord references where appropriate.
Are deposits protected?
Yes. Any tenancy deposit taken in connection with a tenancy will be protected in an approved Government authorised tenancy deposit scheme within the required legal timescales.
Can tenants request to keep pets?
Yes. Pet requests are considered individually, taking account of the property, the tenancy terms and any relevant landlord instructions.
How do I report maintenance?
Maintenance issues should be reported as soon as possible through the appropriate reporting channel. Emergency issues affecting safety should be reported immediately.
“Outstanding service from start to finish. I can finally relax knowing my property is in safe hands.”
“After years of managing my properties myself, switching to their service was the best decision I've made. Their expertise and attention to detail is exceptional.”
“Transparent pricing, excellent communication, and they genuinely care about maximising my rental income. Highly recommended.”
Ready to get started?
Contact us today for a free consultation and discover how we can help you maximise your rental income while reducing the stress of property management.
Chatham, Kent ME4 6BB